ERP for Amazon sellers — built for the realities of FBA + FBM

What Amazon sellers actually need from an ERP

Off-the-shelf accounting tools and basic inventory apps weren't built for Amazon's complexity — FBA fees, FBM fees, monthly storage, long-term storage, removal orders, returns, refunds, reserved stock, multi-marketplace SKUs, currency conversion. After a year of growth, you're spending more time decoding Amazon's settlement reports than running your business.

eTail Support handles all of it natively, alongside whatever else you sell on.

The core Amazon seller features

FBA + FBM stock visibility

One view of all your stock: held at FBA UK, FBA EU, your own warehouse, in transit between them. Reserved-but-not-shipped quantities flagged separately. Inbound shipments tracked. So you know what you actually have available to sell — not just what FBA's dashboard shows.

FBA inbound shipment management

Build inbound shipments to FBA warehouses directly from eTail Support. Print FBA box labels, generate shipping labels, track from your warehouse to FBA acceptance.

SKU mapping — FNSKU, ASIN, EAN, your internal SKU

Multiple identifiers per product is a fact of life on Amazon. eTail Support holds all of them and maps between them automatically — so when an FBM order comes in by ASIN, your warehouse pickers see your internal SKU on the picking list.

Marketplace-by-marketplace pricing & FX

Sell the same SKU on Amazon UK, DE, FR, IT, ES at different prices, with different VAT rates, in different currencies. eTail Support tracks each marketplace separately, holds margin live as FX moves, and can auto-update prices to maintain target margins.

Settlement reconciliation — the killer feature

Amazon's bi-weekly settlement reports are notoriously hard to reconcile. eTail Support's built-in accounting engine automatically matches each settlement line to its underlying sale, refund, fee or adjustment. Your bank deposit matches your books to the penny.

Profit-by-SKU and profit-by-marketplace

The one report every Amazon seller wishes they had: live profit per SKU, accounting for the actual mix of FBA fees, ad spend allocation, returns and refunds. Stop guessing which products are actually making money.

Refund & return tracking

Refunds, replacements, and removal orders all post against the original sale automatically. So your books reflect reality, not just gross sales.

Multi-marketplace from day one

UK, US, DE, FR, IT, ES, NL, SE, PL, AU — we support every major Amazon marketplace via SP-API. Sell on as many as you can ship to. Run them all from one dashboard.

Amazon + your other channels

Most Amazon sellers also sell on Shopify, eBay, Etsy, or WooCommerce. eTail Support treats Amazon as one of many channels — equal priority, same workflow, one stock pool. See multi-channel solution →

The accounting question

Most Amazon sellers run a separate accounting tool (Xero, QuickBooks). That's two systems to keep in sync, and a constant source of reconciliation pain. eTail Support's built-in double-entry accounting handles Amazon's complexity natively. You can keep your existing accountant; you just don't need a second software subscription.

Pricing

The Starter plan is free up to 50 orders/week — enough to evaluate. Most growing Amazon sellers need the Growth plan (£10/week, unlimited orders) or Scale (£100/week, multi-user, 5,000 orders/week). See full pricing.

Related

• How to ensure your Amazon business is profitable (blog)
• Amazon integration setup details
• eTail Support vs Veeqo (relevant if you currently use Veeqo)