Multi-currency
Sell and buy in any currency. Automatic FX handling. Revaluation at period end. No more spreadsheets to track GBP/EUR/USD movement.
Features — the complete eCommerce operating system
Everything you need to run a growing online retail business: stock control, order processing, multi-channel integrations, purchasing, accounting and global selling tools. Built into one platform, included in every plan.
All Integrations Included
Every channel, bank and courier — no extra charges
Integrations are the heart of an eCommerce ERP. Other platforms charge extra for every connector or force you through third parties. We don't. Every integration is included in every plan and we build them in-house.
- Sales channels: Shopify, Amazon (UK, US, EU), eBay, Etsy, WooCommerce, Magento, BigCommerce
- Payments: Stripe, PayPal, Klarna, Worldpay, Square
- Couriers: Royal Mail, DPD, DHL, UPS, FedEx, Evri, Parcelforce and more
- Banks: Open Banking across UK and EU — Barclays, HSBC, Lloyds, NatWest, Revolut, Starling, Wise
- Suppliers: Direct EDI and API connectors to major distributors
- Don't see it? We'll build it. Every integration in the platform was requested by a customer first.
Shopify
Amazon
eBay
Etsy
Woo
Magento
Stripe
PayPal
Royal Mail
DPD
DHL
+ more
Stock & Inventory
Accurate stock control across every channel and warehouse
One source of truth for stock. Sync every channel in real time. Track serial and batch numbers for high-value items. Run multiple warehouses — whether owned, outsourced or 3PL.
- True multi-warehouse support out of the box
- Item-level tracking: serial numbers, batch numbers, expiry dates
- Multiple integration SKUs per product (FNSKU, ASIN, SKU, EAN, UPC)
- Scan pallets and master cartons into large orders
- Sell product bundles on any platform
- Goods-in workflow with PO matching
Stock view · Product SKU-2041
Acme Widget — Blue, Large
Liverpool
412
Ljubljana
128
Shopify UK412 synced
Amazon UK412 synced
eBay412 synced
WooCommerce412 synced
Order Processing
Process orders from any channel — faster, cheaper, more accurate
Orders land from every channel into one unified queue. Shipping labels get generated automatically for your preferred courier. Pick lists, invoices, tracking updates — all produced from the app.
- Ship directly from eTail Support — no middle-man app needed
- Automatic label generation for each in-stock order as it arrives
- Print picking lists sorted for a single walk through your warehouse
- Choose optimisation: speed, accuracy, or both
- Multi-parcel, multi-pallet orders supported
- Automatic returns handling with restocking workflow
Order queue · Today
AMZ-7782514
Amazon UK · Picked · Labelled
✓ Ready
SHOP-4021
Shopify · Awaiting pick
In queue
EBY-9912
eBay · Awaiting stock
Backorder
Smart Purchasing
Buy the right stock at the right time
Most online retailers over-buy on fast movers and under-buy on slow ones. Working capital sits in the wrong SKUs and bestsellers go out of stock. Smart Purchasing fixes it.
- Predictive purchase recommendations based on actual sell-through
- Cash-flow-aware: tells you what to buy within your budget
- Lead-time aware: never runs out because a supplier takes 6 weeks
- Multi-supplier — picks the best price and lead time automatically
- One-click purchase order creation and sending
- PO tracking and goods-in reconciliation built in
Purchase recommendation
12 SKUs need reorder in next 14 days
| SKU-2041 Widget Blue | 5 days |
| SKU-3318 Gadget Red | 9 days |
| SKU-5502 Thing Large | 11 days |
| +9 more... | — |
Recommended PO: £8,420 to Supplier A — covers 12 SKUs for 42 days.
Accounts & Business Information
Live, accurate accounts — built in, not bolted on
Most ERPs push transactions out to a separate accounts system. That's where errors creep in. eTail Support has a full double-entry accounting engine at its core — invoices post in real time as orders ship.
- Live P&L by channel, by product, by SKU
- Real-time gross margin tracking
- Double-entry engine enforced at database level — numbers always balance
- VAT reporting, MTD-ready
- Bank reconciliation with Open Banking feeds
- Year-end close with period locks
- Or pair with Luca, our AI accounting layer, for automated bookkeeping
This month · Live
Revenue
£84.2k
Gross margin
38.2%
Channel performance
Shopify£31.4k · 42% gm
Amazon UK£28.1k · 34% gm
eBay£15.2k · 36% gm
WooCommerce£9.5k · 41% gm
Built for international from day one
Currency, tax, language, warehouse — all multi, all live, all from one system.
Multi-tax
UK VAT, EU VAT (IOSS, OSS), US sales tax, Australian GST — handled correctly based on where the customer is and where it ships from.
Multi-language
AI-assisted product translation. Keep your catalogue synchronised across locales without paying a translator per SKU.
Multi-warehouse
Ship from the closest warehouse to the customer. Cut courier costs. Speed up delivery. Run your own or use our 3PL.
Auto-pricing
Prices update automatically as exchange rates move, so margins don't slip when sterling falls against the euro.
Channel expansion
Add Amazon Germany, Shopify France, or eBay Italy in an afternoon. Same SKUs, different channel, full sync.
Headless Architecture
Sales channels come and go. Your core business data shouldn't.
Headless commerce is the technology at the heart of eTail Support. Your product catalogue, customer database, stock records, orders and accounts live in a stable core system. Sales channels plug in via API and can be swapped, added or replaced without disrupting anything.
This is why eTail Support customers can launch a new channel in a week, replace Shopify with WooCommerce (or vice versa) without rebuilding their operation, and add new markets without the kind of six-month IT project that kills most expansions.
Read: What is headless commerce? →eTail Support Core
Products · Stock · Orders · Customers · Accounts
Shopify
Amazon
eBay
Etsy
Woo
Magento
+ anything
See it with your own channels and your own numbers
Book a free 30-minute demo with our founder. We'll walk you through the system using examples from your real operation — and be straight with you about whether eTail Support is the right tool for your business.