YOU SHOULD OUTSOURCE THE ADMIN AND LOGISTICS PROCESSES IN YOUR ONLINE RETAIL BUSINESS

YOU SHOULD OUTSOURCE THE ADMIN AND LOGISTICS PROCESSES IN YOUR ONLINE RETAIL BUSINESS

Business process outsourcing has become the norm in big companies and government agencies over the last 30 years. 

eTail Support is a business built from the ground up to help online retailers to be more efficient and effective by taking on their non-core activities and doing them better for less. 

If you are an online retail business that would like to have better processes at a lower cost get in touch today to learn more about how we can help you.

Email roger@etailsupport.com or visit our web site https://etailsupport.com 

Why Outsource ? What is in it for me ?

Everyone agrees that there are some things that need to be done in any business that are just not worth hiring your own staff to do. From cleaning to accountancy and from delivery to warehousing the best run businesses decide what is core to their business and outsource everything that is non-core. eCommerce titans like Amazon, ebay and BooHoo outsource large parts of their business processes – its part of the reason that they are able to grow so fast.

In 2021 outsourcing is no longer the preserve of major corporations even the smallest online retailer can benefit for outsourcing non-core parts of their business. In fact, some of the smallest businesses have the most to gain from handing off non-core processes. When you use Amazon to sell your products, set up a Shopify store or use G-Mail to power your e-mail you are outsourcing processes.

There are 5 big reasons that an on-line retailer should consider outsourcing.

COST REDUCTION

Cost reduction is the primary reason many businesses choose to outsource non-core parts of their business process. 

Outsourcing cuts costs in two different ways – firstly there are direct savings available in processes like storage of goods, picking & packing orders and delivering orders where economies of scale apply and large-scale outsourcers like eTail Support can simply do these things cheaper than most retailers can do them for themselves.

Secondly there are processes where shared resources are more cost effective – accounts admin and corporate admin are great examples of these kinds of processes where great savings can be made by sharing a pool of staff rather than employing, training and supervising staff of your own.

MAKE YOUR COSTS DIRECTLY PROPORTIONAL TO YOUR REVENUE

It’s a fact of life that retail revenue is seasonal. Most retailers find that their revenue rises and falls with monthly peaks around payday and annual peaks around the holidays and special events. Unfortunately, most costs in a retail business are the same every month, rent, staff costs and property taxes cost the same regardless of your ability to pay them from revenue.

Smart businesses avoid these problems by outsourcing – the second great benefit of outsourcing is the ability to directly link your costs and your revenue so that your costs are always a proportion of your revenue.

Outsourced warehousing only costs you money when you use it, outsourced pick & pack order processing only costs you money when you process orders, this is the key to the kind of real and lasting scalability in your business that allows you to build long term business value.

FOCUS ON WHAT MAKES YOU AND YOUR BUSINESS SPECIAL

(Its probably not your warehouse and it definitely isn't your accounts admin...)

Most entrepreneurs find themselves doing every job in their business, packing orders, entering invoices into the accounts system and filling out VAT returns. 

Is that really a good use of your time?

Is that what you started your business to do?

By freeing your time so that you can focus on your products, sales and customers outsourcing can release you for tasks that add little or no value to your business so that you can focus on those that really do help your business to fly.

ACCESS STATE OF THE ART PROCESS AND TECHNOLOGY

The more that you repeat a process the better you become at it.

The truth is that your logistics and admin processes are probably not optimal. Our warehouses use state of the art software and materials handling equipment to optimise processes, make them more efficient and as effective as they can possibly be.

Our financial admin staff are trained to understand a wide range of different processes and scenarios that you may only come across once each year in your business – but because we deal with them every week we can handle them with confidence.

By outsourcing to specialists, you can both improve the quality of the services that you use and reduce the cost at the same time.

FLEXIBILITY

Outsourcing services like financial admin, warehousing and order processing instead of hiring your own staff, renting expensive buildings and installing expensive software and equipment you gain vital flexibility.

Flexible businesses can take advantage of market changes, weather unexpected shocks and respond to unforeseen opportunities much more effectively.

If you want to find out more about how eTailSupport can help you to take advantage of outsourcing then please get in touch.

Email roger@etailsupport.com