Pick & Pack
We all hope that you will get lots of orders!
The huge advantage of outsourced warehousing is that you only pay for the pick and pack operations that you use. We only include 200 orders per week in the Omni-Channel package. If you ship more you pay for the extra orders.
When you ship more than 200 orders per week, each extra order shipped will be charged £1.35 per order for the first 2 items plus £0.22 per item for items 3 and over.
Your 200 included orders are the first 200 shipped each week, starting at Midnight on Sunday night / Monday morning.
The order shipping for the first two items is included in the package. If any of your included orders have 3 or more items the third and subsequent items will be charged £0.22 per item.
When you store more than 20 pallets, each extra pallet costs £2.75 per week.
If you store a lot of very small items, like jewellery or small accessories we make a charge for pick bins. Pick bins are charged at £0.25 each per week. We will let you know if any of your items will need pick bins.
If you ONLY need pick bins, then your 20 pallet per week package allowance can be exchanged for 220 pick bins.
Transporting your Goods from the Factory
Transport is not included in the package. When you need to get goods transported from your factory to our warehouse, our professional freight forwarding team can help. Ask for a quote any time, as an Omni-Channel Package customer you will be entitled to a discount of up to 10% on shipping costs.
Import fees and taxes
Our customs and import team are here to help you import your goods into the UK. Our fees for that are around £150 per import. In addition, you should expect to pay between 20% and 30% of the declared value of your goods in Import VAT and duty to HMRC. However the VAT on import will be reclaimable through your quarterly VAT return.
Charges for booking goods into stock, labelling and assembling items are not included in the package. All of these tasks are charged at £25 per person per hour. The price for unloading a 40 foot container starts at £300.
Order Delivery Costs
Order delivery costs are not included in the package.
- Royal Mail tracked 48 to UK addresses up to 2Kg – £3.20
- Next Day Courier to UK addresses up to 25Kg – £5.5 – £11
International shipping prices will be provided on request.
Processing returns costs £4 each. Additionally, rework is charged at standard labour rate (£25 per hour)