Admin, Systems and Logistics support – Our Most Comprehensive Package !
A Custom Made Package Built to Your Specification
This package includes a custom package of admin work to take care of tasks like data entry, simple product updates, running reports and posting invoices for you. Hours within the package cost £15 per hour. Additional admin time is available for £25 per hour.
Admin staff can take care of tasks like data entry, simple product updates, running reports and posting invoices for you.
SM>A will provide weekly reports on the performance of your business.
Sometimes you can get professional expertise on demand to help you understand what’s going on in your business. The Global Domination package includes the time of a financial controller to look after your reporting, Financial controller hours included in the package cost £29 per hour.
Senior Staff ‘On-Demand’
If you need more help Financial Controllers are also available by the hour as well as access to CFOs for more complex problems.
eTail Support gives you access to expertise when you need it, no cost when you don’t. Flexible and Cost Effective.
Your corporate admin chores will be taken care of by our professional staff as part of the package.
Your annual Confirmation Statement at Companies House and UK quarterly VAT returns will all be done for you, so you can focus on your products and sales.
Additionally, we can act as your registered office if you like.
So Much More Than Accounts
So Much More Than Accounts (SM>A for short) is included with your package with unlimited user accounts. SM>A gives you all the back end and accounts software that you need to control your sales, product information, stock, ordering, cash-flow, sales and profits.
SM>A is a cloud based application that you can access from anywhere. All you need is an internet connection and a web browser, so its ideal for distributed organisations.
Professional setup of your back AM>A system is included in your Global Domination Package
A Shopify Web Store
We will set up a as many web stores as you need as part of your Global Domination package. Of course, the stores are yours and we will include premium themes and appropriate URLs at no extra charge.
You can specify the design, layout and features of the sites. Then our experts will develop the sites for you before handing them over.
Amazon and eBay Set Up
Amazon is a great place to reach a wider customer base, eBay is also great for clearance and some product sales. We include professional set up of your Amazon and eBay Stores with unlimited products with the Global Domination Package.
Unlimited Warehouse Services
Our warehouse service is all about flexibility, you only pay us for the services that we provide.
Access to our Third Party Logistics (3PL) warehouses in Europe, UK, Asia and the USA is included in the Global Domination package, that gives you a places to store your goods worldwide as well as staff to ship your orders and process your returns.
If you need any help with re-labeling goods, modifying items or combining products we can take care of all of that. But please note that we charge extra for those services.
Included with your package vs Add on Extras
We can build a package for you to include a number of Pallets and pick&pack of orders into a pre paid weekly package at a discounted rate. Of course if you need more than that, extra shipments and storage are available at extra cost.
Warehouse services is the one part of the package that we both hope you need to pay extra for! The big advantage of outsourced warehousing is that you only pay more when you sell more.
Making your costs ‘revenue related’ is a great way to ensure that your business can scale and be profitable at any revenue level.
What Isn’t Included?
We like to be sure that you have all of the facts before you buy. So, here is a list of the charges for extra work and details of the costs that are not included in this package
- Extra admin time is available for just £25 per hour.
- Extra Financial Controller time costs £35 per hour
- CFOs are available from £225 for a half day
To make your corporate filings correctly we need information from you. Please reply to our enquiries about your business promptly. These will normally be sent by e-mail and it really helps if you get back to us in 2-3 days.
Annual statutory accounts and corporation tax returns can be included in the package, contact us for more details.
We need you to ensure that all of your invoices and expenses are entered into SM>A as they occur. When you do that, it helps us get you the reclaims that you are entitled to, so it’s really important. All of your business transactions need to be recorded in SM>A to get your VAT return right. Please enter the details yourself or have our admin support staff do it promptly.
If any VAT is payable when your VAT return is submitted, then you should pay it on time. To be clear, you are responsible for paying any Tax due on your VAT return, we just submit the return!
If HMRC decide to conduct an Audit of your VAT returns we can help, we have to charge for the time spent doing this work. Normally, a typical VAT inspection will take up about 15 hours of a financial controllers time at £35 per hour. You can get insurance to cover this risk.
Manual Financial Reports
SM>A will provide you with weekly reports on the performance of your business, optionally, you can add weekly, monthly or quarterly manual reports to your package. The manual reports include a text commentary that will try to explain the change in your numbers from period to period and offer suggestions for improving performance where possible.
In addition, manual reports can also include bench-marking information to help compare your business to other similar businesses.
A typical manual report will take a Financial Controller 4 hours
Registered office fees
You can use our address as your Registered Office, that is included in the package. In addition you can use our address as your directors address at Companies House to get extra privacy. However, scanning and emailing any correspondence sent to the office costs £1 per page, you can choose to filter out junk mail if you prefer.
So Much More Than Accounts
You need a PC or tablet with an internet connection and a web browser to access SM>A
For compatibility we recommend Google Chrome or Microsoft Edge but Safari should also work
We will set up your web stores as part of the package, but you may need to pay a monthly charge or hosting charge for the stores. We can provide full details as part of your quote.
In addition processing payments on your web store by credit card, PayPal etc also attracts a commission to the card processor, its normally between 2% and 4%.
Our experts can undertake changes and updates to your store. This kind of work typically costs £40 per hour.
Amazon charge commission on orders and fees for processing orders and returns. In addition you can pay to advertise your products on Amazon.
eBay charge commission on orders and fees for processing orders and returns. In addition you can pay to advertise your products on eBay.
Other sales Channels
You can add as many extra sales channels to your account as you like; eBay, Wayfair, CDiscount or any other marketplace. To complement that, stores based on Magento, WooCommerce, nopCommerce and Shopify are also available.
In addition, we can set stores up for you and manage them on an on-going basis. Contact us with the details for a specific quote.
We offer a customisation service for SM>A, so that new features required by your business can be supported for you. However this service is chargeable. If you would like some specific customisation, please contact us for a quote.
In addition, please note that all of our charges for Accounts & Admin, Software & Systems and Warehouse & Logistics are subject to UK VAT at the prevailing rate.
Of course, the VAT on our charges is reclaimable on your quarterly VAT return.
Pick & Pack
We all hope that you will get lots of orders!
The huge advantage of outsourced warehousing is that you only pay for the pick and pack operations that you use. However we offer a lower rate for Pick & Pack and for storage if you agree to include them into your package. As a result we need to agree a sensible number of orders to include in your package. Then, you get a good deal on those orders and if you ship more you pay for the extra orders.
When you ship more than the agreed number of orders per week, each extra order shipped will be charged £1.30 per order for the first 2 items plus £0.22 per item for items 3 and over.
Your included orders are the first orders shipped each week, starting at Midnight on Sunday night / Monday morning.
The order shipping for the first two items is included in the package. If any of your included orders have 3 or more items the third and subsequent items will be charged £0.22 per item.
When you store more than the agreed minimum number of pallets, each extra pallet costs £2 per week.
If you store a lot of very small items, like jewellery or small accessories we make a charge for pick bins. Pick bins are charged at £0.25 each per week. We will let you know if any of your items will need pick bins.
If you ONLY need pick bins, then your pallet allowance can be exchanged for pick bins.
Transporting your Goods from the Factory
Transport is not included in the package. When you need to get goods transported from your factory to our warehouse, our professional freight forwarding team can help. Ask for a quote any time as a Package customer you will get our best rates on Air and Sea transport.
Import fees and taxes
Our customs and import team are here to help you import your goods into the UK. Our fees for that are around £150 per import. In addition, you should expect to pay between 20% and 30% of the declared value of your goods in Import VAT and duty to HMRC. However the VAT on import will be reclaimable through your quarterly VAT return.
Charges for booking goods into stock, labelling and assembling items can be included in the package. All of these tasks are charged at £25 per person per hour. The price for unloading a 40 foot container starts at £300.
Order Delivery Costs
Order delivery costs are not included in the package.
- Royal Mail tracked 48 to UK addresses up to 2Kg – £3
- Next Day Courier to UK addresses up to 25Kg – £5 – £9
International shipping prices will be provided on request.
Processing returns costs £4 each. Additionally, rework is charged at standard labour rate (£25 per hour)