Pick & Pack
We guarantee that all orders entered onto our system before 2pm each day will be picked & packed that day or it will be picked & packed for free. Most orders entered before 4pm are shipped same day.
Pick & Pack costs start at just £1.50 per order for normal items (laptop size or smaller)
Preferential parcel delivery costs
All eTail Support customers have access to our negotiated rates for parcel delivery. Because we want to help you keep your costs down.
We aim to make the most of your returns. They are never great, but we process them quickly, 90%+ on the day that they are received. We recover maximum value by refreshing returns and getting as much as we can back into ‘A’ grade stock.
What we cant refresh, we dispose of on eBay as fast as possible to recover your cash, or we return it to you weekly.
Preferential Sea and Air Freight rates
eTail Support customers get discounts on Sea and Air freight from our in house freight forwarding department, you wont find a cheaper way to get your stock into the UK from China or the USA. Additionally, when you use our Freight Forwarder the goods in process is simple and it is FREE.
Import and customs service
eTail Support has in in house customs broker for the exclusive use of our customers, so we can take care of all of your Duty and Tax declarations to minimize expensive import delays.
Whatever you need from your 3PL, eTail Support is HERE TO HELP