A Definition of the Order Statuses used in eTail Support

SALES ORDER STATUS

Status definition

Possible next status

New

Set when order is first uploaded, before any stock allocation has occurred

.

Back ordered
Part Allocated
Fully Allocated
Order Cancelled

.

Back Ordered

Set when there is no stock available for any lines on the order

.

Part Allocated
Fully Allocated
Order Cancelled

.

Part Allocated

Set if some, but not all of the required stock is available, and these available items will be allocated to the order

.

Fully Allocated
Part Allocated
Order Cancelled

.

Fully Allocated

Set if all of the stock required for the order is available and allocated to the order

.

Ready To Ship
Order Cancelled

.

Ready To Ship

Set if all stock required for the order has been allocated and a shipping label is ready to print

.

Order Shipped
Order Cancelled

.

Order Shipped

Set if the order has been shipped and not yet returned by a customer

.

Part Returned
Returned

Order Cancelled

Set if the order has not yet been shipped and cancelled in the system so that it cannot be shipped

.

Back Ordered

Part Returned

.

Set if the order has been shipped to the customer and returned back by the customer

.

Returned

Returned

.

Set if the order has been shipped to the customer and returned back by the customer

.

None

.

.

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