A brief Explanation of Supplier Records in eTail Support

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Supplier records are used to store information about your suppliers that eTail Support needs for the generation of Purchase Orders. By storing all of the information in this way the process of generating a Purchase Order is made considerably easier and faster.

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How much information is needed to create a supplier record? #

A supplier record can store as little as a company name, contact name and e-mail address, or it can store a comprehensive suite of information including multiple contact details, price lists and multiple warehouse addresses.

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How is the currency of a purchase order set? #

Each supplier record contains a currency setting, each supplier currency is set when the supplier record is created and cannot be changed after that. All POs created against the Supplier Account will be created in the specified currency.

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If you trade with the same supplier in multiple currencies, you need to set up a separate account for each currency. This makes the process of tracking what the company owes to each supplier much simpler.

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How is the VAT or sales tax rate set on a purchase order in eTail Support? #

You also choose a default tax scheme for each supplier set this t the scheme that you trade with them under most – it can be changed on individual order lines if needed. (for example, if you buy both VAT chargeable goods and non VATable goods such as food from the same supplier)

The supplier record also has fields where you can enter details for the supplier’s API or FTP site. This can be used when you trade with suppliers who can connect their systems to yours electronically through their own instance of eTail Support or another modern system, or they can be left blank for ‘old school’ suppliers.

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A supplier record is made up of 5 parts, each one is shown in a separate tab on the supplier details page.

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  • Basic Info
  • Contact List
  • Delivery Address List
  • Invoice Address List
  • Notes

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